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This page outlines the vacancy and the key skills and responsibilities for the role.



Customer Service - Albany

Albany, New Zealand

Reference: 5627150

  • Branch yard & customer-focused role
  • Join a high-performing team
  • Family-owned NZ business

Due to an internal promotion, we are seeking a new team player to provide exceptional customer service to our clients within the civil, water, wastewater and drainage industries. Responsibilities will include front counter customer sales & service, phone enquiries & quotes, yard & stock control, site deliveries and the loading/unloading of customer vehicles at our busy branch. This is a people-focused and fun role where you get to build and develop relationships with customers on a daily basis.

What you will bring to Hynds:

  • Previous trade front counter customer service experience in a similar environment or industry but not essential, we are happy to train and work with people with no industry experience or people wanting a change in career
  • Good level of computer literacy
  • Current full driver's license
  • Willingness to obtain forklift licence
  • Excellent verbal and written communication skills - demonstrate high levels of professionalism and attention to detail
  • You will be self-confident and you will be able to approach and engage with customers
  • A reasonable level of physical fitness

Why join Hynds:

  • Competitive salary
  • Training provided including forklift/First Aid and any other relevant courses
  • Southern Cross medical insurance cover
  • Values focused and supportive environment
  • Ongoing learning & development opportunities
  • NZ family owned industry & market leader
  • Ability to grow within a great industry, Great options for career progression with the Hynds Group.

Who we are:

Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.

Hynds has a history of internal promotion. A lot of branch managers have started in customer service. There are a wide number of roles within Hynds and the Hynds group to suit different interest and skills. Customer service is a great way to get a foot in the door on a fantastic career

Pre-employment checks:

Hynds is committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal entitlement to work in NZ.


Applications Close: 25 Sep 2021